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Refund, Sales, Exchange, & Repair policy

 

Refund Policy- All SALES ARE FINAL- UNLESS Product is DAMAGED

Please note that due to COVID-19, we have implemented the following Return and Exchange policy. Effective, May 15, 2022, we will no longer allow return or exchanges to ensure quality health and safety of our customers and personnel.   


To be eligible for a damaged product, must be unused and in the same condition that you received it. It must also be in the original packaging with a receipt or proof of purchase.

Please note: We reserve the right to send back any product with visible signs of wear or broken package seals.



Refunds (if applicable)


Once your damaged product is received and inspected, we will send you an email to notify you that we have received your damaged item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Or if special cases apply you will be issued a western union money order and your money proceeded.

Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again.


Then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at orderssportsfanhijabs@mail.com 

Sale items - All sales are final.

Exchanges (See Damaged Repair)- All sales are final.


Please send damaged product. send us an email at orderssportsfanhijabs@mail.com and send your damaged or defective item to:

Sports Fan Damage/Repair Department

5805 state bridge rd
Ste g, #241
Duluth Ga 30097

 


Shipping (Damaged Product)

You will be responsible for paying for your own shipping costs for returning your damaged item. Shipping costs are non-refundable.

Depending on where you live, it may take 4 weeks for your repaired defective product to reach you.

If you are shipping an item over $45, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please note: Sports Fan Hijabs is not responsible for shipping fees or lost damaged products.